top of page

The Polo Room Palm Beach Messaging Service Privacy Policy


This Messaging Service Privacy Policy explains how The Polo Room Palm Beach
(hereinafter, "We," "Us," "Our") collects, uses, and shares personal information about
you in relation to Our text message marketing program (the "Messaging Service"). This
Messaging Service Privacy Policy supplements Our Primary Privacy Policy
(thepoloroompalmbeach.com). For more details, see the section titled "Primary Privacy
Policy" below.


Changes to the Messaging Service Privacy Policy
We may revise this Messaging Service Privacy Policy from time to time in our sole
discretion. If there are any material changes to this Messaging Service Privacy Policy,
we will notify you as required by applicable law. You understand and agree that you will
be deemed to have accepted the updated Messaging Service Privacy Policy if you
continue to use the Messaging Service after the new Messaging Service Privacy Policy
takes effect.


Personal Information We Collect
When you sign up for the Messaging Service, We collect personal information such as
your name, phone number, and email address. When you use the Messaging Service to
send or receive messages, We collect communications metadata (e.g., the time/date a
message was sent or received) and the contents of any communications you send or
receive via the Messaging Service.


We may also collect information about you using cookies or similar technologies on Our
website or other digital properties. Cookies are small text files placed on device
browsers that store preferences and facilitate and enhance your experience. Cookies
enable personalization of your experience via the Messaging Service (e.g., sending you
personalized text messages such as shopping cart reminders).


If you participate in a contest, sweepstakes, research study, or email survey associated
with the Messaging Service, We will collect basic contact information and any other
information you choose to provide in connection with these activities. We will also
collect your personal information if you contact Us with questions about the Messaging
Service or for customer service.


Use of Personal Information
We use your information to deliver, analyze, maintain and support the Messaging
Service. We may also use your information to enhance the Messaging Service features
and customize and personalize your experiences on the Messaging Service.
We may use your personal information to generate aggregated and/or de-identified
information. Aggregated and/or de-identified information is not personal information and

may be shared with any third party, including advertisers, promotional partners, and
sponsors.


Sharing of Personal Information
Your mobile number and consent for text messaging will not be shared with any third
parties except for messaging partners, for the purpose of enabling and operating our
text messaging program. We may only share your personal information as
contemplated in Our primary privacy policy, if you consent to Us doing so, as well as in
the following circumstances:


• Third Parties that Help Provide the Messaging Service. We may share your
personal information with third parties that help Us provide the Messaging
Service (including, but not limited to, platform providers, phone companies, and
other vendors who assist us in the delivery of text messages).
• Legal Requirements, Disclosures to Protect Us or Others. We may disclose any
information We store associated with you to external parties if We, in good
faith, believe doing so is required or appropriate to: comply with law
enforcement or national security requests and legal process, such as a court
order or subpoena; protect your, Our, or others' rights, property, or safety;
enforce Our policies or contracts; collect amounts owed to Us; or assist with an
investigation or prosecution of suspected or actual illegal activity.


Accurate Information
When you complete forms online or otherwise provide Us information in connection with
the Messaging Service, you agree to provide accurate, complete, and true information.
You agree not to use a false or misleading name or a name that you are not authorized
to use. If, in Our sole discretion, We believe that any such information is untrue,
inaccurate, or incomplete, or you have opted into the Messaging Service for an ulterior
purpose, We may refuse you access to the Messaging Service and pursue any
appropriate legal remedies.


Choices and Controls
Text messages may be sent via an automatic telephone dialing system. Consent to
receive automated marketing text messages is not a condition of any purchase. You
can opt-out of receiving further commercial text messages via the Messaging Service by
responding to any of Our text messages with any of the following replies: STOP. For
additional opt-out information, please review Our Terms of Service.


Customer Care
If you are experiencing any problems with the Messaging Service, please
email support@thepoloroom.com.


Supplemental California Privacy Notice
This Supplemental California Privacy Notice only applies to Our processing of personal
information via the Messaging Service that is subject to the California Consumer
Privacy Act of 2018 ("CCPA"). The CCPA provides California residents with the right to

know what categories of personal information We have collected about them and
whether We have disclosed that personal information for a business purpose (e.g., to a
service provider) in the preceding twelve months. California residents can find this
information below:

terms.png

Additional Privacy Rights for California Residents


Individual Rights under the CCPA.
The CCPA provides California residents with the right to request:


• Access to Personal Information, including obtaining access to or a copy of
your personal information.
• Deletion of Personal Information


If you are a California resident and would like to exercise any of your rights under the
CCPA, please contact Us at support@thepoloroom.com. We will process such requests
in accordance with applicable laws.


"Sales" of Personal Information under the CCPA. For purposes of the CCPA, unless
otherwise stated in Our primary privacy policy, We do not "sell" personal information,
nor do we have actual knowledge of any "sale" of personal information of minors under
16 years of age.


Non-Discrimination. California residents have the right not to receive discriminatory
treatment by Us for the exercise of their rights conferred by the CCPA.

 

Authorized Agent. Only you, or someone legally authorized to act on your behalf, may
make a verifiable consumer request related to your personal information. To designate
an authorized agent, please contact Us at support@thepoloroom.com.


Verification. When you make a request, We will ask you to provide sufficient
information that allows Us to reasonably verify you are the person about whom we
collected personal information or an authorized representative, which may include
confirming the email address or phone number associated with any personal
information We have about you.


Primary Privacy Policy
By signing up to receive text messages from us, you also agree to Our Primary Privacy
Policy (thepoloroompalmbeach.com). This Messaging Service Privacy Policy is strictly
limited to the Messaging Service and does not limit or restrict any other privacy
policy(ies) that may govern the relationship between you and Us in other contexts.

bottom of page